Shipping policy
We do everything we can to get your order to you as quickly as possible. Please note, however, that orders placed on Friday from 1 p.m., Saturday and Sunday will only be processed the following Monday. You can find more information about our exact delivery conditions in the table below.
Delivery Policy
The products will be delivered to the delivery address indicated by the customer during the ordering process. House of Marlow cannot be held liable in the event of an error in entering the delivery address made by the customer. In this case, the costs of returning and returning the product(s) will be borne in full by the customer.
Depending on the delivery country chosen, the delivery times announced on the site are those given as an indication by Colissimo. In the event of a simultaneous order for items deliverable on different dates, taking into account their availability, the delivery time is based on the longest time. House of Marlow reserves the right to split deliveries. In this case, the contribution to processing and shipping costs will only be invoiced for a single shipment.
House of Marlow undertakes to make its best efforts to deliver the products ordered by the customer within the deadlines specified above. These deadlines are communicated for information purposes only and any excess will not give rise to any damages, deduction or cancellation of the order by the customer. House of Marlow cannot be held responsible for the consequences due to a delay in delivery by the chosen transport provider or a late withdrawal by the customer of his parcel following the deposit of a delivery notice in his box. to letters by the carrier.
Your order is prepared with the greatest care and it will be shipped as soon as possible. Once your order is validated, it is prepared within 24 hours. The underwear(s), slipped into a cardboard case, and packaged in a package which guarantees its preservation throughout its transport. If the product is available and does not need to be made, your order will be shipped the working day following its validation on our site, excluding public holidays and weekends. So, if the order was validated on a Friday, the package will be shipped the following Monday.
You can track your order by connecting to the site www.laposte.fr/colissimo with the package number which will be communicated to you after shipment. For Metropolitan France, delivery is free for orders over €150. Below €150, shipping costs of €4.90 will be charged.
For deliveries outside mainland France, the customer undertakes to be personally responsible for all declarations and to pay all taxes due on the importation of products, customs duty, value added tax, and all other taxes. due under the laws of the country in which the order is received.
Delivery Policy
The products will be delivered to the delivery address indicated by the customer during the ordering process. House of Marlow cannot be held liable in the event of an error in entering the delivery address made by the customer. In this case, the costs of returning and returning the product(s) will be borne in full by the customer.
Depending on the delivery country chosen, the delivery times announced on the site are those given as an indication by Colissimo. In the event of a simultaneous order for items deliverable on different dates, taking into account their availability, the delivery time is based on the longest time. House of Marlow reserves the right to split deliveries. In this case, the contribution to processing and shipping costs will only be invoiced for a single shipment.
House of Marlow undertakes to make its best efforts to deliver the products ordered by the customer within the deadlines specified above. These deadlines are communicated for information purposes only and any excess will not give rise to any damages, deduction or cancellation of the order by the customer. House of Marlow cannot be held responsible for the consequences due to a delay in delivery by the chosen transport provider or a late withdrawal by the customer of his parcel following the deposit of a delivery notice in his box. to letters by the carrier.
Your order is prepared with the greatest care and it will be shipped as soon as possible. Once your order is validated, it is prepared within 24 hours. The underwear(s), slipped into a cardboard case, and packaged in a package which guarantees its preservation throughout its transport. If the product is available and does not need to be made, your order will be shipped the working day following its validation on our site, excluding public holidays and weekends. So, if the order was validated on a Friday, the package will be shipped the following Monday.
You can track your order by connecting to the site www.laposte.fr/colissimo with the package number which will be communicated to you after shipment. For Metropolitan France, delivery is free for orders over €150. Below €150, shipping costs of €4.90 will be charged.
For deliveries outside mainland France, the customer undertakes to be personally responsible for all declarations and to pay all taxes due on the importation of products, customs duty, value added tax, and all other taxes. due under the laws of the country in which the order is received.